Amidst cries for transparency from our government, it seems like Lagos state might actually be taking a step in the right direction. Led by governor Akinwunmi Ambode, the Lagos state government launched Citizens Gate, a web and mobile app created to improve communication between the government and Lagosians.
Citizens can give feedback to the state government on various services provided, receive quick responses on services, as well as interact with government officials.
At the launch of the app, the Lagos state commissioner for science and technology, Olufemi Odubiyi, said:
“The platform is designed to promote communication and connectivity between citizens and government while it will also enable citizens to inform the government on problems and issues occurring in their areas, communities and beyond.”
The app contains the physical and email addresses of all the ministries in Lagos. Citizens can also make online payment for state services via mPay with the app.
While the launch of this app indicates a readiness for openness, and accountability on the part of the state government, the citizens will expect the government to actually act on the complaints and suggestion of its users, which is where our governments have failed in the past.
We spotted an interesting question in the FAQ section: “There is no power supply (what’s happening)?”– Is it foolishly optimistic of us to think that we may finally get a valid answer to that age-old question?